Small
idea, big dreams
Not finding enough money to pay for her sons' education, Ruth Fertel
decided to try her skills at business only to amaze herself and
the world, making millions in the process.
It's not often
that adversity brings out the best in people. But, when it does,
like in the case of Ruth Fertel, it amazes everyone. Where the heck
did this talent lie hidden all along, her friends seem to ask.
Four decades
ago, Ruth Fertel was struggling to find a way to pay the college
fees of her two sons. With nothing in the bank, and just loads of
determination, she was bent on finding a way out. Scanning the local
papers, Fertel came across an ad that caught her eye - 'Chris Steak
House for Sale.' Recognising the opportunity and willing to take
the risk, Fertel mortaged her house for $18,000 and arranged another
$4,800 for ensuring the supplies.
Amazingly, though
she had no experience in business, she opened shop and made a few
dollars each day. Nothing great so far. But, what happened later
was to change the life of Fertel and her two sons, forever. As luck
would have it, a few months later, Hurricane Betsy devastated New
Orleans. The place was blacked out immediately. And her meat supply
was about to be spoilt. Forgetting business for a while, she focussed
her energy on supplying free steak meals to the victims and social
workers.
Fertel won many
a heart through her gesture. And lady luck smiled on her again.
This time, after the hurricane led to a shortfall of fishes and
when the local diocese suspended meatless Fridays, it resulted in
a demand for Fertel's meat. Soon, she found her profits rising steadily.
The popularity of her steak led to Fertel's second store in the
same neighbourhood.
One day she
designed a broiler that cooked steak at a searing 1,800 degrees,
which was then smattered with butter. Customers who had never tasted
anything like that before were asking for more. One customer who
couldn't drive in frequently enough to taste her steak requested
a franchise. In the decade that followed, Fertel's turnover touched
$22 million and she had outlets in 17 cities.
Today, Ruth's
Chris small business empire grosses $314 million and has grown to
87 outlets. While the enterprising Ruth Fertel is no more, she lives
on through those favourite steak houses she built to give her sons
a good education. Touching indeed!
For further
reading:
http://www.entrepreneur.com/mag/article/0,1539,227589----8-,00.html
http://www.rimag.com/13/execmain.htm
http://biz.yahoo.com/ic/42/42590.html
http://www.fortune.com/fortune/smallbusiness/lookback/0,15704,490061,00.html |